At our car service center, customer involvement plays a major role in shaping the services we offer. We believe that understanding real user needs helps us deliver better, faster, and more reliable car care solutions. By encouraging customer feedback, surveys, service reviews, and direct interactions, we have built a system that is dynamic and continuously improving.
Our activities are not just limited to servicing vehicles — we involve users in service camps, free vehicle health checkups, feedback-driven upgrades, and loyalty reward programs. Based on customer suggestions, we have introduced express servicing lanes, live service status updates, and personalized maintenance packages. We also organize car care workshops where customers can learn basic maintenance tips and directly interact with our technicians.